news and info icon customer service icon about us icon scratch offs icon draw games icon video lottery icon table games icon
Winning Numbers

Customer Resources

All online game prizes must be claimed within 180 days of the drawing in which they were won. Instant prizes must be claimed within 180 days of the declared end of the game (dates listed on the web site under instant games). Prizes of $600 or less may be claimed at any West Virginia Lottery retailer with a lottery terminal. Prizes over $600 may be claimed at Lottery Headquarters in Charleston, at the Lottery's regional office in Weirton, or by mail.

If mailing, please sign the back of your ticket and include the following items (All items listed below MUST be included):

  • A copy of your driver’s license or government-issued photo ID;

  • A copy of your social security card;

  • A mailing address; and

  • A daytime telephone number.

Mail to: West Virginia Lottery/Claims, PO BOX 2913, Charleston, WV 25330. Players must be 18 years or older to purchase tickets.

players circle logo